Privacy Policy
This policy is effective from April 2023.
The Company represented by the CNPJ described in the footer of the pages of this website, a private legal entity, takes your privacy seriously and safeguards the security and protection of data for all its customers, partners, suppliers, and users of this domain and any other website, store, or application operated by the merchant.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our store and in messages exchanged with you.
This Privacy Policy applies only to information collected through the store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE TO BE AWARE OF THE TERMS PROVIDED HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us through the means of communication described on the main page of this website.
Furthermore, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media resources that may be offered or accessed through the store. Accessing these links will cause you to leave our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data regarding other individuals, you declare that you have the competence to do so and that you have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
“Personal Data”: means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF (tax ID), date of birth, IP address, among others; “Sensitive Personal Data”: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or a religious, philosophical, or political organization, health or sexual life data, genetic or biometric data; “Processing of Personal Data”: means any operation performed on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or alternatively, provision, harmonization, or association, restriction, erasure, or destruction. Any other operation provided for in the applicable legislation is also considered Processing of Personal Data; “Data Protection Laws”: means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Data Protection Law (“LGPD”).
Use of Personal Data
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the store, personalizing and improving your experience. Examples of how we use the data include:
Enabling you to purchase products and/or services in the store; To confirm or correct the information we have about you; Sending information we believe is of interest to you; Personalizing your experience using the store; Contacting you via a provided phone number and/or email address. We may contact you personally, by voice message, through automated dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes. Additionally, the provided Personal Data may also be used as we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process requirements; (c) to comply with a judicial decision, regulatory decision, or decision of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect rights, privacy, security of ours, yours, or third parties; (g) to detect and prevent fraud; (h) to allow us to use available actions or limit damage we may suffer; and (i) in other ways permitted by law.
Non-Provision of Personal Data
There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we may not be able to provide you with full access to the store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you.
Collected Data
The general public can browse the store without the need for any registration or submission of Personal Data. However, some functionalities of the store may depend on registration and submission of Personal Data, such as completing the purchase/service contract and/or enabling us to deliver the product/service to you.
When contacting the store, we may collect:
Contact data: name, surname, phone number, address, city, state, and email address; Submitted information: information you send via forms (questions, complaints, suggestions, critiques, compliments, etc.). During general browsing in the store, we may collect:
Location data: geolocation data when you access the store; Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you); Store browsing data: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below; Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the store is used. During our operations, in certain cases, we apply a deidentification or pseudonymization process to your data so that it is reasonably unlikely that you can be identified through the use of this data with available technology; Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; store usage data; and information collected through cookies, pixel tags, and other technologies. We do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data:
With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including development and production servers, and data hosting and storage providers, fraud management, customer support, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example; With third parties to help us manage the store; With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transmission of all or part of our company, assets, or capital (including bankruptcy or similar processes).
International Data Transfers
Personal Data and other information collected by us may be transferred or accessed by entities within the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Automatic Collection of Personal Data
When you visit the store, it may store or retrieve information in your browser, mainly in the form of cookies, which are text files containing small amounts of information. This information can be about you, your preferences, or your device and is primarily used to make the store work as you expect. The information generally does not directly identify you, but can offer a more personalized internet experience.
In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, among others:
Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, type and version of the Internet browser you are using. We may use this information to ensure that the store functions properly. Use of cookies: information about your use of the store may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as the type of browser, time spent on the store, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, facilitate navigation, display information more efficiently, and personalize your experience when using the store, as well as for online tracking. We also collect statistical information about the use of the store for continuous improvement of our design and functionality, to understand how the store is used, and to help you resolve issues related to the store.
If you do not wish your information to be collected through cookies, most browsers offer a simple procedure that allows you to automatically reject cookies or gives you the option to accept or reject the transfer of specific cookie(s) from a specific website to your computer. However, this may cause inconvenience in using the store.
The settings you choose can affect your browsing experience and the functioning that requires the use of cookies. In this regard, we disclaim any responsibility for the consequences resulting from the limited operation of the store caused by disabling cookies on your device (inability to set or read a cookie). Use of pixel tags and other similar technologies: pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions in the store (including email recipients), measure the success of our marketing campaigns, and collect statistical data about store usage and response rates, as well as for other unspecified purposes. We may engage in behavioral advertising companies to obtain reports on store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use or the use of other users of our store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.
Categories of Cookies
The cookies used on our store comply with legal requirements and fall into the following categories:
Strictly Necessary: These cookies allow you to navigate the site and enjoy essential features securely. An example is security cookies that authenticate users, protect your data, and prevent fraudulent logins. Performance: Cookies in this category collect information in an encoded and anonymous form related to our online store, such as the number of visitors to a specific page, the source of visits to the site, and the pages accessed by the user. All collected data is used only for possible improvements to the website and to measure the effectiveness of our communication. Functionality: These cookies are used to remember user preference settings to enhance your visit to our site. For example, settings applied to the site’s layout or responses to pop-ups for promotions and registrations – thus, it won’t be necessary to ask multiple times. Advertising: We use cookies to create targeted campaigns and deliver ads according to your consumer profile in our online store.
User Rights
You can, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or elimination of unnecessary, excessive, or improperly treated data in accordance with the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data have been shared; (viii) information about the possibility of not giving consent and the consequences of refusal; and (ix) withdrawal of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity in order to ensure that the sharing of Personal Data is only done with its owner.
You should bear in mind that in certain cases (for example, due to legal requirements), your request may not be immediately satisfied, and we may not be able to comply due to legal obligations.
Security of Personal Data
We seek to adopt the technical and organizational measures provided by Data Protection Laws that are appropriate for the protection of Personal Data in our organization. Unfortunately, no data transmission or storage system has a guarantee of being 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Hypertext Links to Other Websites and Social Networks
The Store may, from time to time, contain hypertext links that will redirect you to partner networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and we are not responsible for these policies. Consult the respective policies before submitting any Personal Data to these sites.
We are not responsible for the policies and practices of data collection, use, and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through the applications, related to such applications, or posted on our social media pages. We recommend that you familiarize yourself with the privacy policy of each visited site or each service provider used.
Updates to this Privacy Policy
If we change our Privacy Policy, we will publish the new text in the store, with an updated revision date. We may change this Privacy Policy at any time. In the event of a significant change in the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notification in our store.
We remind you that we are committed to not processing your Personal Data in a manner incompatible with the objectives described above, except as otherwise required by law or court order.
Data Controller’s Representative
If you wish to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or Data Protection Laws, or if you have any questions related to the Processing of your Personal Data, please contact us through the communication channels described on the main page of this website.